Information SPERA handles
- Account details such as name, email, phone, treatment center, role (alumni, outpatient client, sober-living resident, or staff), and authentication information.
- Daily check-ins: mood, cravings, sobriety status, gratitude notes, and optional support flags.
- Attendance check-ins for meetings, PHP, IOP, volunteering, and events. Location is attached only when you opt in for that check-in.
- Follow-up survey answers at 30, 60, 90, 180, and 365 days after discharge.
- Community posts, photos, comments, likes, event RSVPs, and private messages.
- Technical and security information such as session cookies, timestamps, and ordinary device or browser data from web requests.
How information is used
We use information to operate SPERA; approve and secure accounts; support alumni follow-up by authorized staff at your treatment center; measure recovery outcomes; deliver the community feed and events; and meet legal obligations. We do not sell personal information and we do not use it for third-party advertising.
Who may receive information
Check-ins, surveys, and optional location tags are visible to approved alumni-team staff at your treatment center — not to other members. Community posts and RSVPs are visible to members and staff in your center. We may use contracted providers for hosting, email, backup, and security. We may disclose information when required by law or necessary to protect safety or the service.
Retention and deletion
You can delete your own account at /account/delete. Sign-in, sessions, check-ins, surveys, and messages are removed. Community posts you authored may remain visible under the center’s custody for continuity of the feed. Some records may be retained for legal or safety reasons. Pinned administrator accounts cannot be self-deleted.
Security
We use access controls, individual accounts, encrypted connections, and restricted server access. No system is perfectly secure. Report suspected unauthorized access through the contact below. Do not include clinical details in ordinary email.
Children, emergencies, and third-party links
SPERA is for adults in or after treatment and approved staff. It is not for independent use by children. It is not an emergency service. If you are in crisis in the United States, call or text 988 or 911. External sites have their own privacy practices.
Changes
We may update this policy as SPERA or legal requirements change. The effective date above identifies the current version.
Contact
Privacy or account requests: eric@pluggedinrecovery.com.